Custom sizing is one of two options for customers ordering made-to-order dresses. It is an excellent alternative for customers who are in between sizes or who simply want an overall closer fit than a standard size can provide.
With custom sizing, we tailor the dress to the exact bust, waist, hips, height, hollow-to-floor measurements, and the wanted extra length provided.
Because of how our dresses are designed, we're not always able to custom-make a dress to the measurements provided when placing your order. If this happens, don't worry; we will contact you to inform you of the issue and offer some solutions. Please ensure your contact information is accurate before placing your order.
Please use the following size guides to help determine your size.
We recommend measuring your body, get your BUST and Waist measurements and compare with the size chart listed below(size chart vary from styles), this is important, as we use a different size standard and final size you choose from our size chart may vary from the one you generally use.
NO hesitate to contact us email@example.com you would like further assistance with sizing, our customer service team are more than happy to help!
1. Contact our Customer Service to initiate the return process within 3 days upon receiving your item(s).
Please note that we only accept products in their original condition, and we cannot process any products that are returned without our prior knowledge. If you wish to return any or all parts of your order, you will need to contact customer service at Contact Us and obtain a "Product Return" form that must be included with your package.
2. Color Errors: If the color of the item received is not what was ordered, you are qualified to get a full refund.
3. This return policy does not apply to our business resellers. Please contact us for additional instructions.